Privacy notice

CJS Portsmouth Limited is sensitive to privacy issues on the Internet. We believe that it is important you know how we treat the information about you that we receive on the Internet.

CJS Portsmouth Limited may from time to time vary the terms of this Privacy Policy but if any such variation is made it will always be reflected on this page of the website.

CJS Portsmouth Limited believes that its privacy policy is fair and equitable but if you have any feedback please contact us. If you do not agree with the policy, you should cease use of the website immediately.

Information collected

In general, you may visit the website without telling us who you are or revealing any personally identifiable information about you. Our servers collect the domain names, operating system in use and web browser. This information is aggregated to measure the number of visits, average time spent on the website, pages viewed, etc.

CJS Portsmouth Limited uses this information to measure the use of our website and to improve the content of our website. Email addresses and other personally identifiable information such as first and last name, home or other physical address, telephone number, and other similar information are only known if you provide the information (for example, if you sign up to receive our newsletter).

Use of your information

We may use the personal information you provide for any of the following purposes:

(1) to understand the use of our website and make improvements;

(2) to fulfil prizes;

(3) to respond to specific requests from visitors;

(4) to protect the security or integrity of our website when necessary;

(5) to send you notices regarding our website and our businesses; and

(6) in general to promote and market products to you.

This contact may take the form of mailings or other couriers, telephone calls, e-mails and other methods of contact. If you do not want to receive these notifications from us using your personally identifiable information, please contact us, please see below for details.

At times, we may conduct online surveys to better understand the needs and profiles of our visitors. When we conduct a survey, we will try to let you know how we will use the information at the time we collect the information from you on the Internet.

Disclosures of your information

Unless otherwise disclosed during the collection, personally identifiable information that may be collected in connection with visitors to this website is retained by CJS.

CJS does not sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to the Data Control Manager, CJS Portsmouth Limited, Aspen House, Airport Services Road, Portsmouth, Hampshire, PO3 5RA or email at datacontrol@cjsltd.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us as detailed below. 

Direct Marketing

Any direct marketing is undertaken following permission from the subject and is managed via an online marketing automation system company specially adapted for e-commerce. If you sign up to receive emails from us, Privacy Shield certificated MailChimp will be used as a processor. The processes are: collection and storage of personal data, sending marketing email campaigns, placing online advertisement and the transfer of data to MailChimp’s sub processors. If you subscribe, the data you provide us with, alongside your IP address will be collected. This data will also be securely retained within our back office system.

All information can clearly identify that it has been issued from CJS Portsmouth with an unsubscribe facility if desired. To unsubscribe from our email list or update your marketing preferences, follow the link in the footer of one of our emails. Alternatively, email marketing@cjsltd.co.uk. For removal of your data from our databases please email datacontrol@cjsltd.co.uk.

Telephone Calls

We may record any calls that are made to us, or received by us for quality and training purposes.

Links to Third Party Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Access Rights

You have a right to access the personal data that is held about you. Please write or email us as detailed below

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and management procedures to safeguard and secure the information we collect online.

Cookies Policy

What are cookies? – a technology called “cookies” may be used to provide you with tailored information. A “cookie” is a tiny element of data that a website can send to your browser, which may then be stored on your hard drive so we can recognise you when you return. cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies can be sued to make user’s experience more efficient. You may be able to set your browser to notify you when you receive a cookie. Our cookies collect the operating system and browser that a visitor is using.

How we use cookies – Google analytics is a processor we use that uses tracking and data collection under anonymous IP addresses. This data is retained for 26 months before being deleted. We use cookies to help improve the performance of our website by measuring web traffic and tracking user journeys. Our website uses ‘analytical’ cookies to track user behaviour in an anonymous form on our website. A pop-up will appear on the website to explain that this website uses cookies and that if you continue to use this website we will infer your consent to the use of such cookies. If you would like to block or delete any of the cookies used on our website, we have explained how to do this at the end of the cookies policy.

How can these cookies be removed or suspended? – It is usually possible to block cookies using your website browser and to delete cookies by identifying and deleting the relevant file on your device. Further advice on how to do this should be available through your device and software help functions, including that of your browser.

Changes to this cookies policy – We may update and amend this cookies policy from time to time. If we do, we will indicate any such amendments and the date of such amendments on this cookies policy. This is our cookies policy as at 31st October 2017.

Questions relating to this cookies policy – If you have any remaining concerns about this cookies policy, please contact us at the details below

Contact Details